Boldcenter Operator Client .NET Size: 4.16 MB Licence: Freeware Price: USD Description: Free live chat software for online sales and support teams. Increase sales, improve customer service, and reduce support costs. Simply install the client and add a chat button to your website to start chatting with your visitors. Upgrade to a paid edition to also manage sales leads, manage inbound emails, manage help desk tickets, and initiate pro-active chats with visitors. Used by over 11,000 active websites.
DataTrack System Size: 4.40 MB Licence: Commercial Price: 349.99 USD Description: The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.
Remote Helpdesk Size: 2.76 MB Licence: Shareware Price: 395.00 USD Description: Provide support to all your customers by remote control. Remote Helpdesk can be started from a shortcut to a Web or file server and runs without installation. A single license includes unlimited clients. Features 256, 15, 16, 24, or 32-bit screen transfer, 256 key AES encryption (Rijndael) of all traffic, audio chat, file transfer, remote reboot, macro functions and proxy tunnel for supporting users behind firewalls.
ShareTrack Size: 0.70 MB Licence: Commercial Price: 739.98 USD Description: ShareTrack is a new kind of browser-based help desk software for your IT department. Not only does it track all the standard stuff like incidents and assets more simply and easily, but it can effortlessly track other types of information like tasks, projects, sales leads, whatever for other departments as well. That's the kind of simplistic power that can really impact your entire organization in a hurry. Free online test drive.
Adventnet ManageEngine MSP Center Plus Size: 86.00 MB Licence: Demo Price: 25 USD Description: MSP Center Plus is a remote management software that enables managed service providers (MSP) to remotely manage multiple customer's desktops and networks. It offers remote desktop management, remote network management, remote server monitoring, web-based helpdesk, and professional services automation (PSA).Managing multiple customers leaves MSPs with no time to spare.
Adventnet ManageEngine MSP Center Plus Rating 0.00/5
Freeware HelpDesk CentreDesk Group Size: 27.63 MB Licence: Freeware Price: 99 USD Description: CentreDesk is a freeware multi-user helpdesk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken.
Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
MuRD Size: 0.67 MB Licence: Shareware Price: 34.95 USD Description: Run multiple Remote Desktops inside a single window with a tabbed interface. Using a connection manager you can arrange your remote desktop connection settings logically according to how you work. Designed for IT Support Professionals who regularly connect to many servers, using Remote Desktop, for management and administration purposes. MuRD adds a connection manager and tabbed window interface for working with more than one connection.
AB Sequest Size: 1.68 MB Licence: Shareware Price: 250 USD Description: A program for sharing and controlling information on service requests, complaints etc. Useful for real estate managers, helpdesks, all types of distribution (water, gas, electricity etc.) and other situations where information on ongoing events must be available on a network.
Templates for Fashion Helpdesk texts Size: 0 MB Licence: Freeware Price: 0 USD Description: Use Outlook as Helpdesk for customer enquiry to Clothing companies. This Add-in helps you with the administration of the Fashion boilerplates for the helpdesk. All text templates already have bilingual subjects and also were tagged with icons to find them more easy. Test it now!
Templates for Fashion Helpdesk texts Rating 0.00/5
IPI.HELPDESK Size: 1.56 MB Licence: Demo Price: 99.95 USD Description: Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with customers, which maximizes the percentage of leads who become your buyers, boosts customer loyalty, and increases the number of repeat sales and sales on recommendation. And you wouldn?t lose customer requests anymore.
Mercury Mailroom Size: 1.10 MB Licence: Shareware Price: 20 USD Description: Speed up answering emails by storing your best answers in a searchable database. Press a single key to switch back to your email program and paste that answer into the email you are writing. Attachments can be set for each answer, and answers can contain "template" fields which are replaced every time the answer is used. Productivity, accuracy and retention of company knowledge will all be improved by using this program.
MetaLAN Size: 3.70 MB Licence: Shareware Price: 75 USD Description: Windows network management & help desk tool with many features such as:
-Remote Control
-Process Control
-Wake On LAN (WOL)
-Shutdown Tool
-WMI Tool
-Health monitor
-Reporting on hardware and Software
-Standalone or Server mode
-Search and modify registries in real time
-Export of data to CSV and HTML
-Centralized access to windows management tools
Freeware HelpDesk CentreDesk Size: 6.14 MB Licence: Freeware Price: 99 USD Description: CentreDesk is (freeware for 3 users) multi-user help desk application, that is affordable and easy to use. Member of the CentreDesk group of Help Desk applications.
Fast, easy call logging, easy call tracking, with the full history of all actions taken. Easily assign logs to technicians
Time tracking, (calculates holidays and working days) and flagged to indicate the current status and duration
Create Message Pro Size: 4.62 MB Licence: Shareware Price: 9.99 USD Description: Create Message Pro allows you to configure and create stand alone .EXE files for distribution across your network or the Internet. Our Create Message Pro adds the ability to specify the message text, buttons to appear on the message, and the type of message icon that appears. Once your message is fully configured you can save that message anywhere on your computer or on your network as a free standing .EXE file.
Textmodules for Software Support Size: 0.25 MB Licence: Freeware Price: 0.00 USD Description: Answer your support e-mails faster with these canned texts for Outlook. 55 texts modules make your start easy. Each text is available in 2 languages, perfect for your international Outlook helpdesk to relieve your e-mail overload. Matching text modules are automatically suggested or can be chosing from a menu structure directly in Outlook. No external clipboard utilities or clipboard extenders required.
