Issue Control is a quality low cost help desk and remote support solution designed to track and organize work order requests, remotely control devices on a local area network, and over the internet using a client initiated support connection. The software is easy to use and install and is very flexible.
Logs, numbers, organizes, and prioritizes work order requests
Built in remote tools that allow you to take remote control over any Windows or Linux based PC or server on your local area network.
Provide remote support to your customers over the Internet using the VNC based Remote Support Tool (RST) which allows users to initiate a secure remote support connection directly to your PC or company server server.
Communicate work order status to end users and support staff
Users can submit their own work order requests using a browser based form
Built in reporting features
Works with a variety of database formats (File, MS SQL, *Coming soon! - MySql)
Built in application security
Ability to customize forms and data to meet your organizations specific needs.
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Click here to download DTMS Issue Control
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Rating: 3.0/5 (4 votes cast)
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